There are many reasons patients do not provide the documents or information needed to facilitate the processing of a medical claim, but the result is always the same — lack of complete documentation holds up the payment cycle.
Claim Services obtains that missing information or document necessary to move the claim forward with the insurance company.
Documents we frequently retrieve include:
• Coordination of Benefits (COB)
• Medicare Secondary Payer (MSP) Questionnaires
• Pre-existing Questionnaires
• Accident Details Form
• Subrogation Forms
• Lien Information
• Claim Forms
And many others.